How to improve OET score by focusing on appropriate communication

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Using appropriate language of communication

  • Avoid using difficult medical terminologies
  • Inform the patient regarding the disease
  • Inform the patient regarding the vaccination if available
  • Communicate with the patient and make him or her feel comfortable

Delivering the bad news to the patient

  • It is a difficult task to tell any bad news to the patient
  • News of fatal disease like cancer is difficult to convey
  • Tell the news in a very compassionate and soft way

It is good to be formal with the patient

  • It is always good to be formal with the patient
  • It is better to say “good morning” instead of “hi”
  • It is better to say can you “cut down on alcohol intake” instead of telling “reduce your alcohol intake”

Art of informing good news to the patient

  • It is always important to inform the good news to the patient in a special way
  • Use of phrase, such as “positive news for you”, “happy to inform you” can be very useful

Conclusion

Occupational English Test (OET) score can be improved by following appropriate communication methods to the patients. Lizz Academy can play an important role to develop communication strategies and get more OET score.


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